Technical

Ancient Origins IRAQ Tour

I forgot my password, what do I do?

Just go to the login page from the top menu options and select 'Request new password'. Enter your username or email address and you will receive an email with instructions on how to reset your password.

How do I receive my member benefit of fewer ads on Ancient-Origins.net?

We are currently working on automating this process by linking user accounts between the Ancient-Origins.net main site and the Member Page. However, until then, we need to apply this benefit manually.

In order to receive the benefit, please email [email protected] with your registered username or email on Ancient-Origins.net and ask to see reduced ads.  After we’ve updated the settings, you will see fewer ads on Ancient-Origins.net as long as you are logged in. 

Anything else?

If there’s something we’ve missed or forgotten, please contact us. We are always happy to help. 

My membership has expired, how can I join up again?

Login with your usual username and password and go to ‘Account’ and then ‘Subscription’.  Choose a subscription plan and click ‘Sign up’ in the appropriate box. 

How do I upgrade or downgrade my membership?

Login, go to ‘Account’ then ‘Subscription’ and select ‘Change Plan’.  Select a new subscription plan. 

If you are upgrading, the change will be instant and you will be able to access member benefits for the new plan immediately.

If you are downgrading, the change will take place at the end of your current subscription period. 

How do I get a receipt for my tax return?

Login, go to ‘Account’ then ‘Subscription’ and select ‘Invoices’. Click on the orange invoice number on the left to view your payment receipt.

How do I cancel my membership?

Go to your ‘Account’, select ‘Subscription’ and then ‘Cancel’. This will prevent your subscription from renewing. However, you will continue to have access to the member material until the last day of the term you paid for. 

How do I renew my membership?

Unless you cancel before the renewal date, your membership will be renewed automatically. You can check your renewal date by going to your Account and selecting ‘Subscription’, then ‘Cancel’.

How do I update my personal details?

Login, go to ‘Account’ and then ‘Edit’. On this page you can update your profile, add or remove an image, change your password and adjust your settings.

If you wish to change your billing information, go to ‘Account’, then ‘Subscription’ and select ‘Update Billing Information’.  

How do I log in?

Click on ‘Login’ in the top menu. Enter your username and password. 

If you have forgotten your password, select 'Request new password'.

If you continue to experience difficulties logging in, please contact us.

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